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Notes from the President: Virtual Professional Development Opportunities and More

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Renee Preston – Senior Vice President of Membership Services

August 26, 2020

 

The HRO Today Association has made it a priority to ensure members are engaged and can connect with one another and to professional development opportunities virtually throughout the pandemic. In fact, we’ve been offering virtual learning opportunities all along, but we’ve really stepped up our game the last few months! Our Director of Membership Services, Wendy Metzgar, has done an incredible job securing top-notch speakers to deliver content on the most pressing topics our members are facing right now. Read full letter here

The Association’s Professional Development Livestreams offer members the chance to learn and share HR best practices, tools, policies, resources, trends, and technology. A variety of formats brings together industry-leading experts, including executives, trainers, coaches, authors, thought leaders and advisors, to deliver meaningful takeaways that improve strategy and overall performance. Recent sessions include:

  • The Future of DEI: Leveraging Connection to Build an Inclusive Culture
  • A Candid Conversation about Racial Injustice and the Positive Impact HR Leaders Can Make
  • How High-Level Women Succeed – and How Do We Up-Level Everyone Else
  • Drive Employee Engagement with Learning and Development Initiatives

We want to hear from you! Share the details of a winning initiative or talk through how you conquered a challenging situation. Contact Wendy Metzgar, Director of Membership Services, at wendy.metzgar@sharedxpertise.com to propose your topic. We are now booking for November and December 2020.

Our CHRO Today Executive Network (C-TEN) continues to meet each month to share best practices and discuss the many challenges members are facing. Most recently we brainstormed on creative ways to keep employees engaged and combat fatigue from setting in. Employee-led chair yoga and meditation breaks, step and water challenges, and lunch and learn sessions have proven effective and fun.

Lastly, the 2020 HRO Today Association Conference will be held using a virtual event platform on November 17th. We have a very interactive program planned, including a live Q&A with a panel of CHROs along with sessions on using HR technology to attract, engage and retain the best talent.

To all members who have chosen to be a part of the HRO Today Association and C-TEN, I thank you.  We promise to continue to offer a high-level of educational and professional development opportunities for you to choose from.

I look forward to seeing you on our next livestream session!

Best,

Renee
Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

CHRO Today Executive Network (C-TEN): The Power of Choice

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Renee Preston – Senior Vice President of Membership Services July 28, 2020

 

I’d to start by examining the word ”choice.” “Choice – the right, the power, the opportunity to choose. It is your right to choose. It is immense power to be able to choose. It is a tremendous opportunity to have the freedom to choose. Not making a choice is still, indeed, a choice.” This is an excerpt from the commencement speech given at my son’s high school graduation last month, where ironically, we had no choice but to stay in our cars as we watched a presentation that recognized his classmates at a local drive-in theater. Read full letter here
I’ve thought about this statement several times since that evening at the drive-in. How do you know if you’re making the “right” choice? During these past few months, HR leaders have had to make some very difficult choices, many without a network they can turn to for advice. The CHRO Today Executive Network (C-TEN) is a peer group that HR leaders can turn to for guidance to ensure they are making the best choice. C-TEN is not like other networks. It is small by design to ensure members develop closer relationships, and it is cross-industry, offering a variety of different perspectives. C-TEN is sensitive to the HR leader’s incredibly busy schedule, meeting virtually for one hour, once a month. This month the group met over Zoom to discuss their “Back to Office Strategy.” We used a recent article from HRO Today, “Reopening the Doors,” to guide us through some key priorities to consider when bringing employees back to the office post-COVID-19. It’s always interesting to learn how businesses of different sizes and from industries deal with similar challenges. One of the biggest challenges the group is facing right now, as I’m sure you are as well, is planning for employees whose work cannot be done remotely if schools do not open in the next few weeks. How will you support them while ensuring your business is not impacted? I’d love to hear your plans and am happy to share with you what our C-TEN members are considering. You can reach me at Renee.Preston@SharedXpertise.com or 215-606-9562. To all our members who have chosen to be a part of the HRO Today Association and C-TEN, I thank you. We promise to continue to offer a high level of educational and professional development opportunities for you to choose from. Please visit https://hrotoday.com/association/ to join us or contact me directly at 215-606-9562. Take care, Renée Renée Preston Senior Vice President of Membership Services Global Executive Director of the HRO Today Association

Notes from the President: We are in this together!

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Renee Preston – Senior Vice President of Membership Services

May 15, 2020

 

HR professionals around the globe are doing amazing things as they lead, inspire, and keep employees safe during these unprecedented times.  Don’t go it alone – the HRO Today Association is here to keep the human resources community connected and provide virtual learning and professional development opportunities.  Read full letter here

Our community of leaders works to keep you informed about the most critical topics in HR: what’s new, what’s next, and you need to be thinking about right now.  Members learn together, strengthen their networks, share best practices, and create new industry tools, discussing and defining standards and practices that make an impact. These networking opportunities, combined with our global database of research and resources, help us ensure that our members are well positioned for success and growth within the HR industry. With the help of our Association, members are armed with the tools they need to improve the quality, effectiveness, and efficiency of their HR operations.

Recent livestream sessions, which are available to members on-demand, include such timely topics such as “Practical and Legal Considerations of Getting Back to Work” and “Shifting Back to Normal after COVID-19: A Perspective from Asia”.

Alternate communication strategies were discussed during a recent video conference meeting of the CHRO Today Executive Network, or C-TEN. This peer group allows top HR leaders to connect on topics that are important to them and provides an environment for shared learning where tough questions can be addressed. Members have said, “the open discussions with other HR professionals and hearing the work they are doing is where there is real value.” Plus, C-TEN supports your entire staff by offering a membership to the HRO Today Association. Upcoming meeting topics include:

Show your staff you are committed to their ongoing professional development, now more than ever, and give them access to the tools and information they need to be successful in their role.

To our current members, I thank you for your continued support and participation, especially the members of our global board of advisors and committees, who have continued to make time to connect with one another and share their experiences amid the pandemic.  Our members are a very special breed of professionals dedicated to advancing the practice of human resources.

If you’d like to learn more and see if C-TEN is a resource you can benefit from, please contact me directly at (215) 606 – 9562. We expect the group to reach capacity later this year.

Please visit https://hrotoday.com/association/ to join us or contact me directly at 215-606-9562.

Take care,
Renée

Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

Renee Preston – Senior Vice President of Membership Services

Executive Director of the HRO Today Association

A Time for Recognition and Positivity

Renee Preston – Senior Vice President of Membership Services

April 27, 2020

 

 

Appreciation is a fundamental human need. Recognition is essential to ensure employees are engaged and productive. COVID-19 has impacted nearly every business globally, and employers need to not only ensure employees are safe and have the tools needed to do their job, but that they stay committed and know their worth during these challenging times. Read full letter here

Every day, HR professionals design services or lead projects that not only advance their business, but that can be life-changing for employees. Or, maybe a colleague has demonstrated calm but purposeful leadership during these unprecedented times, making sure employees not only feel safe, but creating an environment in which they can thrive.

These are the inspirational stories we want to broadcast to the HR community and beyond via the 2020 HRO Today Association Awards.

The HRO Today Association awards are the highlight of our year. They inspire those in the HR industry worldwide. For that reason, we take great pride in showcasing the finalists and presenting the winners. Finalists and winners for North America are revealed at the HRO Today Association Conference, and the EMEA and APAC awards are revealed at their respective regional HRO Today Forum events.

Nominations are open to anyone in the industry – service providers, buyers/clients and advisors, within several categories:

Company Awards (recognizing a team):

  • Thought Leadership (HR Excellence) Award
  • Business Partnership Excellence
  • Recruitment Team of the Year
  • Diversity and Inclusion Excellence
  • HR Team of the Year
  • Best in Class: Candidate Experience/Reputation

Individual Awards

  • Thought Leadership (HR Excellence) Award
  • Leadership Award
  • Executive HR Champion of the Year
  • Innovation in HR
  • Best in Class: HR Technology

The feeling of being recognized by peers is unmatched: “I was thrilled to learn that I was a winner because I was chosen by a group of my peers in this profession, people who work in the field and understand the challenges and opportunities,” said Valerie Egan, Director, Learning and Education, Girl Scouts of the USA and 2019 Award Winner.

Please visit https://www.hrotoday.com/association/awards/ to submit a nomination, or contact me directly at 215-606-9562.

Renée


Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

First HRO Today Certified Providers Announced

Philadelphia, PA – April 8, 2020 – SharedXpertise Media LLC, publishers of HRO Today, providers of events and research for the most senior levels of human resources, and managers of the HRO Today Association, is pleased to announce the first four businesses to be designated as HRO Today Certified Providers.

Through our magazine, research, and Baker’s Dozen Customer Satisfaction Ratings, HRO Today possesses extensive data and in-depth understanding of the market. Working with a global group of our Association members, we have provided the appropriate level of knowledge and skill level to create a successful certification program for the human resources industry.

Certification gives businesses the leverage needed to maximize market potential, as it demonstrates the highest level of accountability regarding standards and ethics. Earning the HRO Today Certified Provider badge is a seal of approval indicating that a business has gone through a rigorous evaluation process and has been deemed reputable and trustworthy.

“The HRO Today Association has long been the HR industry’s standard-setting organization. The HRO Today Provider Certification ensures customers have access to qualified service providers in the HR services and technology industry,” said Renee Preston, Global Executive Director of the HRO Today Association

Yoh was the first business to earn the Certified Provider badge.

“Yoh prioritized this certification and is proud to be the first because of HRO Today‘s position as a trusted source for the buyer community,” said Kim R. Davis, Vice President, RPO Sales Support and Strategy for Yoh. “This certification provides buyers with reassurance and gives providers like Yoh another benchmark for ensuring we are always providing the highest quality service to the HR community.”’

Yoh was followed by WilsonHCG, The ActOne Group, and LevelUp.

Certification is a five-step process: General Application; Provider Questionnaire, Company Experience and Qualifications; Provider Questionnaire, Approach and Methodology; Provider Survey Questionnaire; and Customer Satisfaction References.

Member and nonmember businesses are invited to apply to become HRO Today Certified Providers. Complete details can be found at http://bit.ly/2UGtJ5d

About HRO Today

HRO Today is the property of SharedXpertise Media and offers the broadest and deepest reach available anywhere into the HR industry. Our magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers with rich, objective, game-changing content. Our No. 1 strength is our reach. HR leaders rely heavily on the HRO Today’s Baker’s Dozen rankings across six different categories when selecting an HR service provider.

Contact: Wendy Metzgar

The Power of Certification

 

Renee Preston – Senior Vice President of Membership Services

March 20, 2020

 

The Power of Certification Competition is high in nearly every industry. How do you elevate your firm from the competition? Certification can differentiate one organization from another by demonstrating to your customers, prospects and competitors that you follow industry standards and adhere to a high level of ethical practices. Ultimately, certification demonstrates commitment to superior professionalism and continued learning. These merits boost professional credibility and prestige within your network, with current clients, and when pursuing new business opportunities. Read full letter here

At HRO Today, our extensive data and understanding of the market through the Baker’s Dozen Customer Satisfaction Ratings, our magazine, and our research, as well as our company and team experience combined with a global group of expert Association members, have provided the right level of knowledge and skills to create a successful program – The HRO Today Provider Certification Program.  This important industry standard and benchmark can help providers to break into new markets. It also provides a key strategy to better position themselves in this competitive industry.

By becoming certified, companies can maximize the potential of existing markets and demonstrate to current and prospective customers that they have undergone a rigorous audit and testing process and have reached a specific level of accountability of standards and ethics.  A provider who successfully completes the 5-step process will receive a Certified Provider badge from the HRO Today Association. This badge or “seal of approval” indicates that you have undergone evaluation and testing to verify that you are a credible and trusted provider. This form of certification ensures companies have access to qualified service providers in the HR services and technology industry.

For the buying community, the HRO Today Provider Certification provides a much-needed service which allows consumers to confidently target providers who are operating at an established level of service.

Please visit https://www.hrotoday.com/association/certification/ to learn more, or contact me directly at 215-606-9562.

Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

 

Notes From the President: Do We Need Alternative Communication Strategies?

Renee Preston – Senior Vice President of Membership Services

February 26, 2020

 

We live in a world where news spreads while an event is still taking place. Not only is the speed in which we receive information increasing, so are the number or messages and mediums — e-mail, text, social media, Slack, Whatsapp, etc. We’re drowning in content and attention spans are shorter than ever, yet engaged employees are key to company success. Read full letter here

How can HR leaders communicate with employees effectively while also keeping in mind that not all have e-mail? What alternative communication strategies are needed to cut through the noise? For most organizations, there is no one single solution, as we need to consider how various employees can effectively receive information.

  • Mobile phone app – can push out important notifications and keep mobile employees connected with the rest of the workforce.
  • Video content – is a great tool to share an idea, rather than a long document or process.
  • Digital Noticeboards – communicate with employees through digital screens around the office places for passive content consumption

Alternate communication strategies were discussed during a recent video conference meeting of the CHRO Today Executive Network, or C-TEN. This peer group allows top HR leaders to connect on topics that are important to them and provides an environment for shared learning where tough questions can be addressed. Members have said, “the open discussions with other HR professionals and hearing the work they are doing is where there is real value.” Plus, C-TEN supports your entire staff by offering a membership to the HRO Today Association. Upcoming meeting topics include:

  • The Role of Culture in Employer Brand
  • Why We Should Dump the Annual Survey
  • Challenge of Pay Transparency, Pay Equity, Gender Gap
  • CHRO of the Future: What Will the Function of HR in the Future Look Like?
  • Strategies for the Digital Workforce
  • Is Reskilling Workers an Essential Part of Corporate Responsibility?

If you’d like to learn more and see if C-TEN is a resource you can benefit from, please contact me directly at (215) 606 – 9562. We expect the group to reach capacity later this year.

Renee Preston – Senior Vice President of Membership Services

Executive Director of the HRO Today Association

HR Leaders Unite!

Renee Preston – Senior Vice President of Membership Services

January 29, 2020

 

The HRO Today Association is as committed as ever to advancing professionalism in human resources and providing professional development and networking opportunities to its members. We’ve kicked off 2020 with an impressive line-up of Livestream Sessions, which I encourage you to check out here. Industry certifications improve professionalism and provide a level of accountability of standards and ethics. The HRO Today Provider Certification Program is raising the bar for HR service delivery and developing consistent standards and practices for the industry to save time and costs, and to improve efficiency and customer satisfaction. Read full letter here.

HRO Today Association Company Awards Defined

Thought Leadership (HR Excellence)

This award recognizes forward thinking, innovation, and problem solving by a team or company resulting in improved customer satisfaction, better business performance, and/or an advancement for the industry.

Business Partnership Excellence

This award recognizes a partnership between service provider/consumer, teams or departments within an organization and/or collaboration across two businesses that results in a positive outcome from a business, financial and/or philanthropic standpoint. Please discuss the problem, solution, and results that transpired before/during the partnership, noting process improvements, key metrics, and customer testimonials when applicable.

Recruitment Team of the Year

This award recognizes the Recruitment (Talent Acquisition) Team of a company or department that has demonstrated significant success and/or growth in the sourcing, candidate experience, employer branding, candidate selection, interviewing, offer process and on-boarding processes for their company. Please provide key metrics and performance goals where possible.

Innovation in HR Technology

This award recognizes a new idea, device or process within HR technology and/or robotics systems. Innovation can be viewed as the application of better solutions that meet new requirements – truly a revolution, upheaval, transformation, metamorphosis, or breakthrough in how we use technology!

Diversity and Inclusion Excellence

Now more than ever, diversity awareness and managing inclusion within a company are top of mind. What has your team/company done that stands out as a success within your office, company, and/or the industry?

Engagement Strategy Excellence

This award recognizes companies that promote activities, events, as well as a culture, that increases the likelihood of employees developing a positive emotional connection with their organization, co-workers and/or customers.

HR Team of the Year

This award allows you to nominate your HR Team and share the many successes, accomplishments, and achievements you have worked hard to achieve throughout the last year. Whether focused on 1-2 strategic priorities or a myriad of improvements and enhancements throughout the last year, we want to hear your story about why YOUR Human Resources Team is number one!

Best In Class: Candidate Experience/Reputation

Are your customer satisfaction scores higher than your competitors and others in the industry? Are candidates talking about the positive experience they had applying for a job with your company, whether they got the job or not? Tell us about your good candidate experience and how it boosts your reputation and makes it easier for you to attract the best candidates. Tell us how you did it and made it right for your company and candidates.