Category Archives: Notes from the President

Notes from the President: We are in this together!

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Renee Preston – Senior Vice President of Membership Services

May 15, 2020

HR professionals around the globe are doing amazing things as they lead, inspire, and keep employees safe during these unprecedented times.  Don’t go it alone – the HRO Today Association is here to keep the human resources community connected and provide virtual learning and professional development opportunities.  Read full letter here

Our community of leaders works to keep you informed about the most critical topics in HR: what’s new, what’s next, and you need to be thinking about right now.  Members learn together, strengthen their networks, share best practices, and create new industry tools, discussing and defining standards and practices that make an impact. These networking opportunities, combined with our global database of research and resources, help us ensure that our members are well positioned for success and growth within the HR industry. With the help of our Association, members are armed with the tools they need to improve the quality, effectiveness, and efficiency of their HR operations.

Recent livestream sessions, which are available to members on-demand, include such timely topics such as “Practical and Legal Considerations of Getting Back to Work” and “Shifting Back to Normal after COVID-19: A Perspective from Asia”.

Alternate communication strategies were discussed during a recent video conference meeting of the CHRO Today Executive Network, or C-TEN. This peer group allows top HR leaders to connect on topics that are important to them and provides an environment for shared learning where tough questions can be addressed. Members have said, “the open discussions with other HR professionals and hearing the work they are doing is where there is real value.” Plus, C-TEN supports your entire staff by offering a membership to the HRO Today Association. Upcoming meeting topics include:

Show your staff you are committed to their ongoing professional development, now more than ever, and give them access to the tools and information they need to be successful in their role.

To our current members, I thank you for your continued support and participation, especially the members of our global board of advisors and committees, who have continued to make time to connect with one another and share their experiences amid the pandemic.  Our members are a very special breed of professionals dedicated to advancing the practice of human resources.

If you’d like to learn more and see if C-TEN is a resource you can benefit from, please contact me directly at (215) 606 – 9562. We expect the group to reach capacity later this year.

Please visit https://hrotoday.com/association/ to join us or contact me directly at 215-606-9562.

Take care,
Renée

Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

Renee Preston – Senior Vice President of Membership Services

Executive Director of the HRO Today Association

A Time for Recognition and Positivity

Renee Preston – Senior Vice President of Membership Services

April 27, 2020

Appreciation is a fundamental human need. Recognition is essential to ensure employees are engaged and productive. COVID-19 has impacted nearly every business globally, and employers need to not only ensure employees are safe and have the tools needed to do their job, but that they stay committed and know their worth during these challenging times. Read full letter here

Every day, HR professionals design services or lead projects that not only advance their business, but that can be life-changing for employees. Or, maybe a colleague has demonstrated calm but purposeful leadership during these unprecedented times, making sure employees not only feel safe, but creating an environment in which they can thrive.

These are the inspirational stories we want to broadcast to the HR community and beyond via the 2020 HRO Today Association Awards.

The HRO Today Association awards are the highlight of our year. They inspire those in the HR industry worldwide. For that reason, we take great pride in showcasing the finalists and presenting the winners. Finalists and winners for North America are revealed at the HRO Today Association Conference, and the EMEA and APAC awards are revealed at their respective regional HRO Today Forum events.

Nominations are open to anyone in the industry – service providers, buyers/clients and advisors, within several categories:

Company Awards (recognizing a team):

  • Thought Leadership (HR Excellence) Award
  • Business Partnership Excellence
  • Recruitment Team of the Year
  • Diversity and Inclusion Excellence
  • HR Team of the Year
  • Best in Class: Candidate Experience/Reputation

Individual Awards

  • Thought Leadership (HR Excellence) Award
  • Leadership Award
  • Executive HR Champion of the Year
  • Innovation in HR
  • Best in Class: HR Technology

The feeling of being recognized by peers is unmatched: “I was thrilled to learn that I was a winner because I was chosen by a group of my peers in this profession, people who work in the field and understand the challenges and opportunities,” said Valerie Egan, Director, Learning and Education, Girl Scouts of the USA and 2019 Award Winner.

Please visit https://www.hrotoday.com/association/awards/ to submit a nomination, or contact me directly at 215-606-9562.

Renée


Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

The Power of Certification

Renee Preston – Senior Vice President of Membership Services

March 20, 2020

The Power of Certification Competition is high in nearly every industry. How do you elevate your firm from the competition? Certification can differentiate one organization from another by demonstrating to your customers, prospects and competitors that you follow industry standards and adhere to a high level of ethical practices. Ultimately, certification demonstrates commitment to superior professionalism and continued learning. These merits boost professional credibility and prestige within your network, with current clients, and when pursuing new business opportunities. Read full letter here

At HRO Today, our extensive data and understanding of the market through the Baker’s Dozen Customer Satisfaction Ratings, our magazine, and our research, as well as our company and team experience combined with a global group of expert Association members, have provided the right level of knowledge and skills to create a successful program – The HRO Today Provider Certification Program.  This important industry standard and benchmark can help providers to break into new markets. It also provides a key strategy to better position themselves in this competitive industry.

By becoming certified, companies can maximize the potential of existing markets and demonstrate to current and prospective customers that they have undergone a rigorous audit and testing process and have reached a specific level of accountability of standards and ethics.  A provider who successfully completes the 5-step process will receive a Certified Provider badge from the HRO Today Association. This badge or “seal of approval” indicates that you have undergone evaluation and testing to verify that you are a credible and trusted provider. This form of certification ensures companies have access to qualified service providers in the HR services and technology industry.

For the buying community, the HRO Today Provider Certification provides a much-needed service which allows consumers to confidently target providers who are operating at an established level of service.

Please visit https://www.hrotoday.com/association/certification/ to learn more, or contact me directly at 215-606-9562.

Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

Notes From the President: Do We Need Alternative Communication Strategies?

Renee Preston – Senior Vice President of Membership Services

February 26, 2020

We live in a world where news spreads while an event is still taking place. Not only is the speed in which we receive information increasing, so are the number or messages and mediums — e-mail, text, social media, Slack, Whatsapp, etc. We’re drowning in content and attention spans are shorter than ever, yet engaged employees are key to company success. Read full letter here

How can HR leaders communicate with employees effectively while also keeping in mind that not all have e-mail? What alternative communication strategies are needed to cut through the noise? For most organizations, there is no one single solution, as we need to consider how various employees can effectively receive information.

  • Mobile phone app – can push out important notifications and keep mobile employees connected with the rest of the workforce.
  • Video content – is a great tool to share an idea, rather than a long document or process.
  • Digital Noticeboards – communicate with employees through digital screens around the office places for passive content consumption

Alternate communication strategies were discussed during a recent video conference meeting of the CHRO Today Executive Network, or C-TEN. This peer group allows top HR leaders to connect on topics that are important to them and provides an environment for shared learning where tough questions can be addressed. Members have said, “the open discussions with other HR professionals and hearing the work they are doing is where there is real value.” Plus, C-TEN supports your entire staff by offering a membership to the HRO Today Association. Upcoming meeting topics include:

  • The Role of Culture in Employer Brand
  • Why We Should Dump the Annual Survey
  • Challenge of Pay Transparency, Pay Equity, Gender Gap
  • CHRO of the Future: What Will the Function of HR in the Future Look Like?
  • Strategies for the Digital Workforce
  • Is Reskilling Workers an Essential Part of Corporate Responsibility?

If you’d like to learn more and see if C-TEN is a resource you can benefit from, please contact me directly at (215) 606 – 9562. We expect the group to reach capacity later this year.

Renee Preston – Senior Vice President of Membership Services

Executive Director of the HRO Today Association

HR Leaders Unite!

Renee Preston – Senior Vice President of Membership Services

January 29, 2020

The HRO Today Association is as committed as ever to advancing professionalism in human resources and providing professional development and networking opportunities to its members. We’ve kicked off 2020 with an impressive line-up of Livestream Sessions, which I encourage you to check out here. Industry certifications improve professionalism and provide a level of accountability of standards and ethics. The HRO Today Provider Certification Program is raising the bar for HR service delivery and developing consistent standards and practices for the industry to save time and costs, and to improve efficiency and customer satisfaction. Read full letter here.

A Walk Down Memory Lane

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Zachary MiskoGlobal Executive Director Emeritus

December 20, 2019

Last week I took a walk down memory lane and decided to revisit some of the letters from five year ago.  I thought it would be interesting to remind myself of the things that were important then, the promises I made and the initiatives that were important at that time.  Would the things said five years ago still have relevance?  Were the initiatives discussed then still a part of the association today?  Did we deliver where we hoped to?  Several talked about the association’s commitment to support and implement best practice sharing, collaboration and networking for our members.  (and they each continue to be important aspects of the associations value.  Interestingly enough, 18 months later we built a value proposition for the association that highlights 5 member benefits important to our success and basically our brand.  Ironically Best Practice Sharing and Networking are stated as 2 of the 5 and Collaboration plays an important element throughout.  The next thing that caught my attention was the launch of our Thought Leadership Councils, or TLC’s as we refer to them.  Basically these are learning sessions, and have grown from the initial standard webinar to include multiple different delivery formats for learning, best practice sharing and collaboration.  As well they provide the members/speakers who deliver them an opportunity to be recognized as thought leaders in our industry.  Thought Leadership.  That was a phrase that came up often in 2014 and is still widely referenced today. Read full letter here.

TAlent acquisition: TAke note, sTArt with TA and TAckle the rest in TAndom

Zachary Misko – Global Executive Director Emeritus

December 2, 2019

We talk a lot about talent acquisition at HRO Today; it tends to be a common thread for managers, service and technology providers, candidates, and, of course, HR. Really anyone over the age of 16 has a stake in the game on this topic. We’ve been hearing people say, “It’s all about the people,” or use the phrase “the candidate experience” or “employees are your biggest asset” for many, many years now. And I don’t disagree; people are at the heart of so much that is important in the world of HUMAN resources. But as processes, protocols, life, people, and technology continue to evolve business and HR, the HRO Today Association must evolve as well. Read full letter here.

Are you MENSA smart?

Zachary Misko – Global Executive Director

September 26, 2019

What is the four-digit number in which the first digit is one-fifth of the last, and the second and third digits are the last digit multiplied by three? (Hint: The sum of all digits is 12.) Tabitha likes cookies but not cake. She likes mutton but not lamb, and she likes okra, but not squash. Following the same rule, will she like cherries or pears? Read full letter here.

HRO Today August Newsletter: Note from the President

Are you MENSA smart?

What is the four-digit number in which the first digit is one-fifth the last, and the second and third digits are the last digit multiplied by 3? (Hint: The sum of all digits is 12.)

Tabitha likes cookies but not cake. She likes mutton but not lamb, and she likes okra, but not squash. Following the same rule, will she like cherries or pears?

There is at least one nine-letter word that contains only one vowel. Do you know what it is?

These are all examples of quiz questions you may be asked if you are interested to evaluate your IQ to join Mensa. Mensa, the high IQ society, provides a forum for intellectual exchange among its members.

Our global HR association activities include the exchange of ideas through podcasts, mini-podcasts, discussions, white papers, case studies, special-interest groups, and, regional, national and international gatherings; the investigations of members’ opinions and attitudes; creating ethical standards and practices within the HR industry, and assistance to research. While we may not have a requirement like Mensa, that our members be in the top 2% from an IQ standpoint, we do encourage learning and educating others to enable leaders to be smart and not outsmarted.

The last of the three questions above is easy, right? The obvious answer is, “strengths”.  A word that we in Human Resources, are very familiar with. Defining and evaluating our employee’s strengths. Creating interview questions that draw out the strengths of candidates. Ensuring that our business has a strategic plan that maximizes our strengths in the market place and with consumers. Evaluating the strongest TA metrics and using them to strengthen our hiring process.

The association provides what you alone may not be able to accomplish, Strengths in numbers. With HR Executives, Managers and Directors, and also Service & Technology Providers and Analysts, as well as those managers who have the desire to strengthen the HR skills they need to do their job (interview, coach employees, set goals and objectives, etc.)

We offer learning via monthly TLC’s – (Thought Leadership Councils), TLC Talks, podcasts and other member meetings on topics about talent acquisition and management, learning and development, employee engagement, employee services and benefits and outsourcing. We give our members the opportunity to grow and strengthen their Network by connecting to other leaders in Human Resources

We provide opportunities to participate in Best Practice Sharing conversations, join committees and work groups to advance the profession of HR, develop ethical and better processes and tools to improve performance of HR systems, partners and technology. This includes our newest product, a Provider Certification program that helps buyers syphon through the many options available today and be more efficient in their partner selection process.

We creating HR service and technology Industry tools through reviewing and creating industry standards and processes to improve customer satisfaction, business performance and/or reduce costs. And the HR Knowledge we collect and post includes access to research, reports, case studies, podcasts, demos, articles and trends pertaining to all functions of Human Resources.

We know you can’t talk about strengths without evaluating the opportunities, so I’ll share the one opportunity most important and prevalent to us, growing and expanding our membership channel and community to strengthen the breadth and depth of knowledge we have of Human Resources across the world. So, if you are not a member, please visit our website, www.hrotday.com/association to learn more and to join today.

So, what are your strengths? How do they complement those you work with? And what are you doing to use your strengths and likewise, to develop more? I’d love to find out during our next new member orientation. Oh and by the way, for those who felt that I left them wanting for more questions and brain teasers, New Jersey is administering the next MENSA testing on September 7 in Holmdel, NJ.

Zachary