Category Archives: Notes from the President

Notes from the President: 2020 HRO Today Association Conference: Not Just Another Virtual Event!

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Renee Preston – Senior Vice President of Membership Services

September 30, 2020

The 2020 HRO Today Association Conference will take place on November 17th from 12-4pm ET. Finally, a virtual conference that doesn’t sacrifice the networking experience! 

The HRO Today Association Conference will be a half-day HR retreat that brings Association members together to learn from each other and network. Nonmembers are welcome to roll up their sleeves and join us as we dive deep into this year’s theme: the tech that enables HR and how leaders are preparing for what’s next. Read full letter here

Attendees will be able to interact in real-time by joining a table; this real-time, face-to-face interaction makes virtual networking feel natural and fun! A built-in virtual business card will help participants connect on other platforms and set up meetings after the event.

This year’s program will focus on the tech that enables HR and how HR leaders are preparing for what’s next. Participants will be able to connect directly with speakers and get answers to their most pressing questions. Sessions will examine using technology to attract, predict, engage, and retain the best talent. Dr. Peter Cappelli, from the Wharton Center for HR, will join us, in addition to a panel of CHROs discussing “What the Future of Work Looks Like and Preparing for What’s Next.” And, the highlight of our year, the HRO Today Association Awards for North America will be presented during the event. Get complete details and register – spots are limited!

The HRO Today Association continues to make professional development opportunities for our members a top priority. I encourage you to reserve your seat today for an upcoming 30-minute livestream session:

  • October 6: Designing and Implementing a Total Talent Solution: Getting the Maximum Benefit for Your Program
  • October 13: Future of DEI: Making Inclusive Behavior a New Habit
  • October 20: Overcoming Complexity in Our World of Work, Part 1: Defining Simplification
  • October 27: Overcoming Complexity in Our World of Work, Part 2: Gaining Control

Finally, the HRO Today Association is pleased to invite you to our first Member Meet Up on December 10th! This members-only Zoom get-together will help kick off the season of celebrating and giving thanks. After a trying year, we can all use some time dedicated to connecting with peers, talking about what we are thankful for, sharing an uplifting story, or even asking questions and seeking advice about a professional challenge – it’s YOUR time! So, grab your favorite beverage, choose a festive background (there will be a prize for the best one), and get ready to enjoy an hour with friends!

As always, I’d like to thank our members for their continued participation and support. We are working hard to support you during these challenging times. I hope to see many of you at the Conference, an upcoming livestream session, and/or the Member Meet Up!

Best,

Renee

Notes from the President: Virtual Professional Development Opportunities and More

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Renee Preston – Senior Vice President of Membership Services

August 26, 2020

 

The HRO Today Association has made it a priority to ensure members are engaged and can connect with one another and to professional development opportunities virtually throughout the pandemic. In fact, we’ve been offering virtual learning opportunities all along, but we’ve really stepped up our game the last few months! Our Director of Membership Services, Wendy Metzgar, has done an incredible job securing top-notch speakers to deliver content on the most pressing topics our members are facing right now. Read full letter here

The Association’s Professional Development Livestreams offer members the chance to learn and share HR best practices, tools, policies, resources, trends, and technology. A variety of formats brings together industry-leading experts, including executives, trainers, coaches, authors, thought leaders and advisors, to deliver meaningful takeaways that improve strategy and overall performance. Recent sessions include:

  • The Future of DEI: Leveraging Connection to Build an Inclusive Culture
  • A Candid Conversation about Racial Injustice and the Positive Impact HR Leaders Can Make
  • How High-Level Women Succeed – and How Do We Up-Level Everyone Else
  • Drive Employee Engagement with Learning and Development Initiatives

We want to hear from you! Share the details of a winning initiative or talk through how you conquered a challenging situation. Contact Wendy Metzgar, Director of Membership Services, at wendy.metzgar@sharedxpertise.com to propose your topic. We are now booking for November and December 2020.

Our CHRO Today Executive Network (C-TEN) continues to meet each month to share best practices and discuss the many challenges members are facing. Most recently we brainstormed on creative ways to keep employees engaged and combat fatigue from setting in. Employee-led chair yoga and meditation breaks, step and water challenges, and lunch and learn sessions have proven effective and fun.

Lastly, the 2020 HRO Today Association Conference will be held using a virtual event platform on November 17th. We have a very interactive program planned, including a live Q&A with a panel of CHROs along with sessions on using HR technology to attract, engage and retain the best talent.

To all members who have chosen to be a part of the HRO Today Association and C-TEN, I thank you.  We promise to continue to offer a high-level of educational and professional development opportunities for you to choose from.

I look forward to seeing you on our next livestream session!

Best,

Renee
Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

CHRO Today Executive Network (C-TEN): The Power of Choice

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Renee Preston – Senior Vice President of Membership Services July 28, 2020

 

I’d to start by examining the word ”choice.” “Choice – the right, the power, the opportunity to choose. It is your right to choose. It is immense power to be able to choose. It is a tremendous opportunity to have the freedom to choose. Not making a choice is still, indeed, a choice.” This is an excerpt from the commencement speech given at my son’s high school graduation last month, where ironically, we had no choice but to stay in our cars as we watched a presentation that recognized his classmates at a local drive-in theater. Read full letter here
I’ve thought about this statement several times since that evening at the drive-in. How do you know if you’re making the “right” choice? During these past few months, HR leaders have had to make some very difficult choices, many without a network they can turn to for advice. The CHRO Today Executive Network (C-TEN) is a peer group that HR leaders can turn to for guidance to ensure they are making the best choice. C-TEN is not like other networks. It is small by design to ensure members develop closer relationships, and it is cross-industry, offering a variety of different perspectives. C-TEN is sensitive to the HR leader’s incredibly busy schedule, meeting virtually for one hour, once a month. This month the group met over Zoom to discuss their “Back to Office Strategy.” We used a recent article from HRO Today, “Reopening the Doors,” to guide us through some key priorities to consider when bringing employees back to the office post-COVID-19. It’s always interesting to learn how businesses of different sizes and from industries deal with similar challenges. One of the biggest challenges the group is facing right now, as I’m sure you are as well, is planning for employees whose work cannot be done remotely if schools do not open in the next few weeks. How will you support them while ensuring your business is not impacted? I’d love to hear your plans and am happy to share with you what our C-TEN members are considering. You can reach me at Renee.Preston@SharedXpertise.com or 215-606-9562. To all our members who have chosen to be a part of the HRO Today Association and C-TEN, I thank you. We promise to continue to offer a high level of educational and professional development opportunities for you to choose from. Please visit https://hrotoday.com/association/ to join us or contact me directly at 215-606-9562. Take care, Renée Renée Preston Senior Vice President of Membership Services Global Executive Director of the HRO Today Association

Notes from the President: We are in this together!

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Renee Preston – Senior Vice President of Membership Services

May 15, 2020

 

HR professionals around the globe are doing amazing things as they lead, inspire, and keep employees safe during these unprecedented times.  Don’t go it alone – the HRO Today Association is here to keep the human resources community connected and provide virtual learning and professional development opportunities.  Read full letter here

Our community of leaders works to keep you informed about the most critical topics in HR: what’s new, what’s next, and you need to be thinking about right now.  Members learn together, strengthen their networks, share best practices, and create new industry tools, discussing and defining standards and practices that make an impact. These networking opportunities, combined with our global database of research and resources, help us ensure that our members are well positioned for success and growth within the HR industry. With the help of our Association, members are armed with the tools they need to improve the quality, effectiveness, and efficiency of their HR operations.

Recent livestream sessions, which are available to members on-demand, include such timely topics such as “Practical and Legal Considerations of Getting Back to Work” and “Shifting Back to Normal after COVID-19: A Perspective from Asia”.

Alternate communication strategies were discussed during a recent video conference meeting of the CHRO Today Executive Network, or C-TEN. This peer group allows top HR leaders to connect on topics that are important to them and provides an environment for shared learning where tough questions can be addressed. Members have said, “the open discussions with other HR professionals and hearing the work they are doing is where there is real value.” Plus, C-TEN supports your entire staff by offering a membership to the HRO Today Association. Upcoming meeting topics include:

Show your staff you are committed to their ongoing professional development, now more than ever, and give them access to the tools and information they need to be successful in their role.

To our current members, I thank you for your continued support and participation, especially the members of our global board of advisors and committees, who have continued to make time to connect with one another and share their experiences amid the pandemic.  Our members are a very special breed of professionals dedicated to advancing the practice of human resources.

If you’d like to learn more and see if C-TEN is a resource you can benefit from, please contact me directly at (215) 606 – 9562. We expect the group to reach capacity later this year.

Please visit https://hrotoday.com/association/ to join us or contact me directly at 215-606-9562.

Take care,
Renée

Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

Renee Preston – Senior Vice President of Membership Services

Executive Director of the HRO Today Association

A Time for Recognition and Positivity

Renee Preston – Senior Vice President of Membership Services

April 27, 2020

 

 

Appreciation is a fundamental human need. Recognition is essential to ensure employees are engaged and productive. COVID-19 has impacted nearly every business globally, and employers need to not only ensure employees are safe and have the tools needed to do their job, but that they stay committed and know their worth during these challenging times. Read full letter here

Every day, HR professionals design services or lead projects that not only advance their business, but that can be life-changing for employees. Or, maybe a colleague has demonstrated calm but purposeful leadership during these unprecedented times, making sure employees not only feel safe, but creating an environment in which they can thrive.

These are the inspirational stories we want to broadcast to the HR community and beyond via the 2020 HRO Today Association Awards.

The HRO Today Association awards are the highlight of our year. They inspire those in the HR industry worldwide. For that reason, we take great pride in showcasing the finalists and presenting the winners. Finalists and winners for North America are revealed at the HRO Today Association Conference, and the EMEA and APAC awards are revealed at their respective regional HRO Today Forum events.

Nominations are open to anyone in the industry – service providers, buyers/clients and advisors, within several categories:

Company Awards (recognizing a team):

  • Thought Leadership (HR Excellence) Award
  • Business Partnership Excellence
  • Recruitment Team of the Year
  • Diversity and Inclusion Excellence
  • HR Team of the Year
  • Best in Class: Candidate Experience/Reputation

Individual Awards

  • Thought Leadership (HR Excellence) Award
  • Leadership Award
  • Executive HR Champion of the Year
  • Innovation in HR
  • Best in Class: HR Technology

The feeling of being recognized by peers is unmatched: “I was thrilled to learn that I was a winner because I was chosen by a group of my peers in this profession, people who work in the field and understand the challenges and opportunities,” said Valerie Egan, Director, Learning and Education, Girl Scouts of the USA and 2019 Award Winner.

Please visit https://www.hrotoday.com/association/awards/ to submit a nomination, or contact me directly at 215-606-9562.

Renée


Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

The Power of Certification

 

Renee Preston – Senior Vice President of Membership Services

March 20, 2020

 

The Power of Certification Competition is high in nearly every industry. How do you elevate your firm from the competition? Certification can differentiate one organization from another by demonstrating to your customers, prospects and competitors that you follow industry standards and adhere to a high level of ethical practices. Ultimately, certification demonstrates commitment to superior professionalism and continued learning. These merits boost professional credibility and prestige within your network, with current clients, and when pursuing new business opportunities. Read full letter here

At HRO Today, our extensive data and understanding of the market through the Baker’s Dozen Customer Satisfaction Ratings, our magazine, and our research, as well as our company and team experience combined with a global group of expert Association members, have provided the right level of knowledge and skills to create a successful program – The HRO Today Provider Certification Program.  This important industry standard and benchmark can help providers to break into new markets. It also provides a key strategy to better position themselves in this competitive industry.

By becoming certified, companies can maximize the potential of existing markets and demonstrate to current and prospective customers that they have undergone a rigorous audit and testing process and have reached a specific level of accountability of standards and ethics.  A provider who successfully completes the 5-step process will receive a Certified Provider badge from the HRO Today Association. This badge or “seal of approval” indicates that you have undergone evaluation and testing to verify that you are a credible and trusted provider. This form of certification ensures companies have access to qualified service providers in the HR services and technology industry.

For the buying community, the HRO Today Provider Certification provides a much-needed service which allows consumers to confidently target providers who are operating at an established level of service.

Please visit https://www.hrotoday.com/association/certification/ to learn more, or contact me directly at 215-606-9562.

Renée Preston
Senior Vice President of Membership Services
Global Executive Director of the HRO Today Association

 

Notes From the President: Do We Need Alternative Communication Strategies?

Renee Preston – Senior Vice President of Membership Services

February 26, 2020

 

We live in a world where news spreads while an event is still taking place. Not only is the speed in which we receive information increasing, so are the number or messages and mediums — e-mail, text, social media, Slack, Whatsapp, etc. We’re drowning in content and attention spans are shorter than ever, yet engaged employees are key to company success. Read full letter here

How can HR leaders communicate with employees effectively while also keeping in mind that not all have e-mail? What alternative communication strategies are needed to cut through the noise? For most organizations, there is no one single solution, as we need to consider how various employees can effectively receive information.

  • Mobile phone app – can push out important notifications and keep mobile employees connected with the rest of the workforce.
  • Video content – is a great tool to share an idea, rather than a long document or process.
  • Digital Noticeboards – communicate with employees through digital screens around the office places for passive content consumption

Alternate communication strategies were discussed during a recent video conference meeting of the CHRO Today Executive Network, or C-TEN. This peer group allows top HR leaders to connect on topics that are important to them and provides an environment for shared learning where tough questions can be addressed. Members have said, “the open discussions with other HR professionals and hearing the work they are doing is where there is real value.” Plus, C-TEN supports your entire staff by offering a membership to the HRO Today Association. Upcoming meeting topics include:

  • The Role of Culture in Employer Brand
  • Why We Should Dump the Annual Survey
  • Challenge of Pay Transparency, Pay Equity, Gender Gap
  • CHRO of the Future: What Will the Function of HR in the Future Look Like?
  • Strategies for the Digital Workforce
  • Is Reskilling Workers an Essential Part of Corporate Responsibility?

If you’d like to learn more and see if C-TEN is a resource you can benefit from, please contact me directly at (215) 606 – 9562. We expect the group to reach capacity later this year.

Renee Preston – Senior Vice President of Membership Services

Executive Director of the HRO Today Association

HR Leaders Unite!

Renee Preston – Senior Vice President of Membership Services

January 29, 2020

 

The HRO Today Association is as committed as ever to advancing professionalism in human resources and providing professional development and networking opportunities to its members. We’ve kicked off 2020 with an impressive line-up of Livestream Sessions, which I encourage you to check out here. Industry certifications improve professionalism and provide a level of accountability of standards and ethics. The HRO Today Provider Certification Program is raising the bar for HR service delivery and developing consistent standards and practices for the industry to save time and costs, and to improve efficiency and customer satisfaction. Read full letter here.

A Walk Down Memory Lane

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Zachary MiskoGlobal Executive Director Emeritus

December 20, 2019

Last week I took a walk down memory lane and decided to revisit some of the letters from five year ago.  I thought it would be interesting to remind myself of the things that were important then, the promises I made and the initiatives that were important at that time.  Would the things said five years ago still have relevance?  Were the initiatives discussed then still a part of the association today?  Did we deliver where we hoped to?  Several talked about the association’s commitment to support and implement best practice sharing, collaboration and networking for our members.  (and they each continue to be important aspects of the associations value.  Interestingly enough, 18 months later we built a value proposition for the association that highlights 5 member benefits important to our success and basically our brand.  Ironically Best Practice Sharing and Networking are stated as 2 of the 5 and Collaboration plays an important element throughout.  The next thing that caught my attention was the launch of our Thought Leadership Councils, or TLC’s as we refer to them.  Basically these are learning sessions, and have grown from the initial standard webinar to include multiple different delivery formats for learning, best practice sharing and collaboration.  As well they provide the members/speakers who deliver them an opportunity to be recognized as thought leaders in our industry.  Thought Leadership.  That was a phrase that came up often in 2014 and is still widely referenced today. Read full letter here.

TAlent acquisition: TAke note, sTArt with TA and TAckle the rest in TAndom

Zachary Misko – Global Executive Director Emeritus

December 2, 2019

 

We talk a lot about talent acquisition at HRO Today; it tends to be a common thread for managers, service and technology providers, candidates, and, of course, HR. Really anyone over the age of 16 has a stake in the game on this topic. We’ve been hearing people say, “It’s all about the people,” or use the phrase “the candidate experience” or “employees are your biggest asset” for many, many years now. And I don’t disagree; people are at the heart of so much that is important in the world of HUMAN resources. But as processes, protocols, life, people, and technology continue to evolve business and HR, the HRO Today Association must evolve as well. Read full letter here.