What’s the event about?
Sustaining Engagement, Leadership and Culture in Times of Crisis and Change.
Human Resource departments in Healthcare are facing a situation unlike any they have before. The COVID outbreak has highlighted any number of problems, from how healthcare organizations operate from a business perspective to how understaffed many are in facing this crisis…more
2 Day Conference
September 21 – 22, 2020
The AMA Conference Center, Atlanta
Will be submitted to HRCI credits
Event Agenda
| Time | Session |
|---|---|
| 8:00am | Registration |
| 8:30am | Virtual Opening Keynote: Agility, Innovation, and Joy During a Global Pandemic Cathy Fraser - Chief Human Resources Officer, Mayo Clinic |
| 9:30am | Live Opening Keynote: From Cultural Competency to Health Equity - The Transformative Role of Inclusive Leadership and the Pursuit of Health Equity Dr. Ronald Copeland - Senior Vice President and Chief Diversity Officer, Kaiser Permanente |
| 10:00am | Morning Networking Break |
| 10:45am | Mitigating Bias Through Cultural Awareness to Improve Patient Experience and Outcomes Pamela Abner - Vice President and Chief Administrative Officer Office for Diversity and Inclusion, Mount Sinai Health System |
| 11:30am | Thought Leadership by Sterling |
| 12:15pm | Lunch |
| 1:15pm | Thought Leadership by Level Up |
| 11:30am | The Evolution of the Digital Talent Experience Tobias Washington - Director Learning Experience, Design and Technology, CHRISTUS Health |
| 2:45pm | Afternoon Break |
| 3:15pm | Live Closing Keynote: Leveraging Wellness - A Strategic Priority for Appreciation, Engagement, Retention and Financial Performance Darrick Paul - Chief People Officer, MUSC Health |
| 4:00pm | Conference Day 1 Sessions Conclude |
| Time | Session |
|---|---|
| 8:30am | Let’s Get Real - Using Common Courtesy, Caring and Kindness to Enhance Retention and Patient Experience Cathy Knorzer - Chief Nursing Officer, University Hospitals |
| 9:15am | Pandemic Planning to Market Downturn – The Rise and Fall of Talent Acquisition Cathy Henesey - Executive Director Talent Acquisition and HR Shared Services, AdventHealth |
| 10:00am | Morning Break |
| 10:30am | The Annual Review is Dead – Transforming Performance Management Christopher Rott - Chief Human Resources Officer, Citadel Care Centers |
| 11:00am | Acquiring and Developing a Diverse Pipeline of Top Talent Scott Dimmick - Chief Human Resources Officer, Lakeland Regional Health |
| 12:00pm | Group Discussion: Rising to the Challenge – The Role of HR Strategic Leadership in Guiding Healthcare Organizations Through the COVID19 Crisis |
| 12:30pm | Lunch |
| 1:30pm | 6 Pillars of Physician Engagement - The Everett Clinic Story Liberty Stansberry - Vice President Human Capital, OptumCare |
| 2:15pm | Virtual Closing Keynote: Successful Deployment of a Highly Infectious Disease Unit for COVID-19 Response Pablo Vasquez - Associate Chief Nursing Officer, Houston Methodist |
| 3:00pm | Conference and Day 2 Sessions Conclude |
Event Speakers
Dr. Ronald Copeland
Ronald L. Copeland, MD, FACS, is senior vice president of National Equity, Inclusion, and Diversity strategy and policy and chief equity, inclusion, and diversity officer for Kaiser Permanente. Through multiple collaborations, he leads Kaiser Permanente's program-wide...
Cathy Fraser
Chief Human Resources Officer, Mayo Clinic
Cathy Knorzer
Cathy A. Knorzer, RN, MSN, NP-BC, NEA-BC is Chief Nursing Officer at University Hospitals St. John Medical Center in Westlake, Ohio. Cathy has been an RN for 35 years, A Certified Women’s and Children’s Nurse Practitioner for 18 years and has held leadership roles for...
Topics will include:
- The Concept of Health Equity
- Removing bias and developing cultural competency to impact the quality of care
- Engaging and Developing Physicians and Nurses
- Fostering Innovation and Happiness in the midst of adversity
- Innovative Performance Management
- Promoting and Sustaining Employee Wellbeing
- Supporting a sound organizational culture
- Increasing recruiting efficiency
- The Role of Technology in creating an optimal employee experience
- The Value of Inclusive Leadership
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