Time (ET)Session
10:00am Opening Keynote: Agility, Innovation, and Joy During a Global Pandemic
Cathy Fraser - Chief Human Resources Officer, Mayo Clinic
From Cultural Competency to Health Equity - The Transformative Role of Inclusive Leadership and the Pursuit of Health Equity
Dr. Ronald Copeland - Senior Vice President and Chief Diversity Officer, Kaiser Permanente
11:30am Mitigating Bias Through Cultural Awareness to Improve Patient Experience and Outcomes
Pamela Abner - Vice President and Chief Administrative Officer Office for Diversity and Inclusion, Mount Sinai Health System
12:15pm Prioritizing People - How HR and Talent Acquisition are Working Together to Create a Better Employee Experience
Diana Hinojosa - Healthcare Recruitment Manager, LevelUP
John Fitzgerald - Global Chief People Officer, LevelUP
1:00pm Break
1:45pm The Houston Methodist Story of Engagement, Culture, and Innovation - Preparing for the Workforce of the Future… and the Present
Carole Hackett - Chief Human Resources Officer, Houston Methodist
Thomas Vernon - VP Talent and Experience, Houston Methodist
2:45pm The Evolution of the Digital Talent Experience
Tobias Washington - Director Learning Experience, Design and Technology, CHRISTUS Health
3:30pm Conference Day 1 Sessions Conclude

Time (ET)Session
10:00amLet’s Get Real - Using Common Courtesy, Caring and Kindness to Enhance Retention and Patient Experience
Cathy Knorzer - Chief Nursing Officer, University Hospitals
10:45amPandemic Planning to Market Downturn – The Rise and Fall of Talent Acquisition
Cathy Henesey - Executive Director Talent Acquisition and HR Shared Services, AdventHealth
11:30am Transformational Leadership - Developing High Potential Leaders in Healthcare
David Hoff - Chief Operating Officer, EASI Consult
Jennifer Hunt - Director Physician Leadership Academy, OSF HealthCare
12:15pm Break
1:00pm Keynote: Leveraging Wellness - A Strategic Priority for Appreciation, Engagement, Retention and Financial Performance
Darrick Paul - Chief People Officer, MUSC Health
1:45pmAcquiring and Developing a Diverse Pipeline of Top Talent
Scott Dimmick - Chief Human Resources Officer, Lakeland Regional Health
2:30pm Conference and Day 2 Sessions Conclude