Despite the shortage of high-quality healthcare workers, the ability to recruit and retain exceptional teammates in a high demand time is possible. Leader rounding, servant leadership, transformational leadership, reward and recognition, advancement opportunities are some of the recommendations to enhance engagement and patient experience.

In this session we will explore the use of the Humanistic approach in leading teams and cultivating an organizational culture where employees feel happy, valued, appreciated, and remain motivated. Cathy will share leadership practices that embraces talent of all generations and increases your retention while promoting a positive patient experience.