A new study conducted on behalf of global internet exchange operator, DE-CIX, has revealed significant trends in remote working preferences, migration factors, and the pivotal role of internet reliability in the lives of Americans. The study, which surveyed more than 2,000 U.S. adults, highlights the changing dynamics in workplace requirements and residential choices influenced by digital connectivity.
DE-CIX’s latest research sheds light on a shift towards remote work that could redefine traditional employment and urban demographics. The study shows that nearly half (44%) of Americans would consider relocating if they could maintain their current job remotely or secure a remote role. This sentiment is strongest among younger employees (18 to 24 years old), with nearly seven in 10 expressing a desire to work remotely from a different location, compared to just one-fifth of those ages 55 and older.
Businesses need to prepare for a future where remote work is not just a temporary adjustment but a permanent fixture in the professional landscape. “Our study indicates that the younger generations of the workforce, particularly Gen Zs, place a high value on flexibility and mobility, elements that will shape future workplace policies and urban planning of digital infrastructure,” says Ivo Ivanov, CEO of DE-CIX.
Another surprising insight from the study is the value placed on reliable internet access, rated more important than affordable childcare by the average U.S. parent when deciding where to live. This underscores the essential role of stable digital connectivity in today’s family dynamics and economic conditions.
“In an era where both education and work are increasingly dependent on digital platforms, reliable internet is not just a utility but a cornerstone of daily life,” Ivanov says. “This priority reflects broader societal changes where digital readiness is considered as much as childcare when it comes to education and career opportunities.”
The survey also highlights a particular interest in remote work capabilities in major business hubs. Residents in cities like San Francisco, New York City, and Los Angeles show a high propensity to relocate if remote jobs are available, with more than half of respondents in these areas directly expressing a desire to move.
“These survey findings are a wake-up call for businesses and urban planners alike to invest in robust internet infrastructure to retain and attract a vibrant, innovative workforce,” Ivanov days. “Strengthening internet exchanges across America is no longer just about business continuity; it’s about competitive advantage and community resilience.”
On average, Americans report experiencing internet disruptions 53 times per year where they currently live, with 82% of Americans acknowledging some level of internet disruption. Younger people are facing more frequent interruptions compared to older age groups, with 50% of people ages 18 to 24 experiencing internet disruptions once a week compared to 18% ages 55 or older.
The top suggestions for improving internet experience include a greater choice of internet service providers (37%), more fiber and mobile rollout (34%), and increased state (22%) and federal (20%) investment in internet infrastructure.
